Privacy Policy

This Privacy Policy explains how Brainbean ERP (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use:

Brainbean ERP (enterprise resource planning software), and
Smokecloud (application/product offering),

(collectively referred to as the “Services”).

Brainbean ERP and Smokecloud are separate products operated by the same company. This Privacy Policy applies independently to users of either product.

By accessing or using either Service, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information when you use Brainbean ERP or Smokecloud:

A. Personal Information

Information that identifies you, including:

Full name
Email address
Phone number
Company or business details
Billing and payment information
Account login credentials

B. Usage Data

Information collected automatically when you use the Services, including:

IP address
Device type and operating system
Browser type and version
App usage statistics
Log files and diagnostic data

C. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

Maintain sessions
Store preferences
Improve functionality
Analyze product usage

You can disable cookies via your browser settings; however, some features may not function properly.

2. How We Use Your Information

We use collected information to:

Provide, operate, and maintain Brainbean ERP and Smokecloud
Manage user accounts
Process payments and subscriptions (if applicable)
Provide technical support
Improve features and user experience
Communicate service updates or policy changes
Monitor system performance and security
Comply with legal requirements

We do not sell personal data to third parties.

3. How We Share Information

We may share your information in the following situations:

A. Service Providers

We may share data with trusted third-party vendors who assist us in:

Cloud hosting and infrastructure
Payment processing
Analytics
Customer support services

These providers are required to protect your information.

B. Legal Compliance

We may disclose information if required by law or in response to lawful requests from authorities.

C. Business Transfers

If either Brainbean ERP or Smokecloud is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only for as long as necessary to:

Provide the Services
Comply with legal obligations
Resolve disputes
Enforce agreements

When no longer required, data is securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is 100% secure.

6. Your Data Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent where applicable

You may exercise these rights by contacting us directly.

7. Third-Party Links & Services

The Services may include integrations or links to third-party services. We are not responsible for the privacy practices of those third parties.

Users are encouraged to review third-party privacy policies separately.

8. International Data Transfers

Your information may be stored or processed outside your country of residence. By using Brainbean ERP or Smokecloud, you consent to such transfers in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

Continued use of the Services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: [email protected]